This service offers customers 3 years of security by expanding the UPS / ePDU standard warranty of 36 months (normal warranty 12 or 24 months depending on the model). During this 3-year period Eaton ensures timely delivery of a replacement UPS or ePDU in the event of a malfunction. This applies to both electronic parts and batteries. Logistics costs for shipping back your faulty product and delivering the new one will be covered by EATON
Standard exchange on site Logistics covered by Eaton Professional Help-line Not available for Battery only. Batteries must be part of a UPS Warranty Warranty coverage to 3 years
